Terms and Conditions - Returns
Returns & Refund Policy
EZ Wraps provides custom automotive wrap services and related professional services. Due to the customized nature of our work, all sales are final.
Refunds are not provided unless otherwise explicitly discussed and agreed upon in writing prior to the start of service.
If a concern arises, customers must contact EZ Wraps directly so we may review the situation and determine an appropriate resolution on a case-by-case basis.
Customers are encouraged to speak with one of our service professionals before purchasing to ensure full understanding of the service scope, pricing, and expectations.
Terms and Cond
EZ WRAPS, LLC VEHICLE VINYL WRAP SERVICE AGREEMENT Service Provider: EZ Wraps, LLC 1. SCOPE OF SERVICES EZ Wraps, LLC (“Provider”) agrees to perform vinyl wrap installation and related services as described in the applicable work order or invoice (“Services”). Provider retains full discretion regarding methods, materials, and processes used. 2. ASSUMPTION OF RISK & VEHICLE CONDITION 2.1 Acknowledgment of Risks Customer acknowledges that vinyl wrapping involves inherent risks, including minor scratches, adhesive residue, lifting or blemishing paint, exposure of preexisting defects, or other cosmetic issues. 2.2 Assumption of All Risks Customer voluntarily assumes all risks associated with the Services and agrees that Provider shall not be liable for any effects or conditions resulting from the vinyl wrap process. 2.3 Preexisting Conditions Provider is not responsible for damage or conditions preexisting on the vehicle once dropped off, including but not limited to non-factory paint, aftermarket modifications, or any mechanical/electrical including but not limited to issues that may be exposed or worsened. 3. PAYMENT TERMS 3.1 Payment in Full Customer must pay the full invoice amount prior to release of the vehicle unless a payment plan has been approved. 3.2 Payment Plan Requirements If a payment plan is approved: ● Customer must maintain a valid credit card on file. ● Provider may charge overdue amounts 14 days after a missed payment if not cured within that period. Any payment made after the 14 day period to cure will incur a 5% penalty. ● Customer is responsible for ensured availability of funds. 3.3. Payment Plant Details (insert as necessary) 3.4 Late Fees & Collections All late payments Customer agrees to pay all penalties, collection costs, including but not limited to attorney’s fees. 4. VEHICLE STORAGE, PICKUP & ABANDONMENT Customer must pick up the vehicle within 5 days of notice of completion. Storage fees may be applied for delays. Vehicles unclaimed after 30 days following written notice may be deemed abandoned and handled pursuant to Colorado law. 5. LIMITED WARRANTY & CUSTOMER INSPECTION Provider warrants only that the vinyl wrap is installed in a reasonable and professional manner. Customer Inspection Requirement Customer shall fully inspect the vehicle at pickup. Any issues raised after the vehicle leaves Provider’s premises are not required to be corrected, repaired, or covered by Provider. 6. LIMITATION OF LIABILITY The maximum liability of either Party for any claim relating to this Agreement shall not exceed the total amount paid (or payable) by Customer. Provider shall not be liable for any indirect, incidental, consequential, special, or punitive damages. 7. INDEMNIFICATION Customer shall indemnify, defend, and hold harmless Provider and its owners, employees, contractors, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorney’s fees) arising out of or relating to: a) Customer’s use, operation, or possession of the vehicle after completion of the Services; b) any third-party claims relating to the condition, use, or modification of the vehicle. 8. TERMINATION Provider may terminate the Agreement due to non-payment or breach. Customer remains responsible for payment for Services rendered prior to termination. 9. GOVERNING LAW & VENUE This Agreement is governed by the laws of the State of Colorado. All disputes shall be resolved exclusively in the state or federal courts located in Colorado, and the Parties consent to jurisdiction and venue there. 10. MEDIA RELEASE Customer grants EZ Wraps, LLC permission to photograph or record the vehicle before, during, and after Services and to use such media for advertising, social media, portfolio display, website content, and general promotional purposes. Provider owns all rights to such media. Customer is not entitled to compensation. Opt-Out (only if initialed): _________ If blank, Customer grants full media rights. 11. ENTIRE AGREEMENT This Agreement constitutes the complete understanding of the Parties and replaces all previous oral or written agreements. Modifications must be in writing and signed by both Parties.